[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.artpap.cz\/vraceni-zbozi-s-komplikacemi\/#Article","mainEntityOfPage":"https:\/\/www.artpap.cz\/vraceni-zbozi-s-komplikacemi\/","headline":"Vr\u00e1cen\u00ed zbo\u017e\u00ed s komplikacemi","name":"Vr\u00e1cen\u00ed zbo\u017e\u00ed s komplikacemi","description":"Objednali jste si n\u011bjak\u00fd produkt p\u0159es internet a zjistili jste, \u017ee neodpov\u00edd\u00e1 tomu, co jste o\u010dek\u00e1vali nebo se vyskytl jin\u00fd probl\u00e9m, nap\u0159\u00edklad kvalita, nefunk\u010dnost apod.? 
 
 V\u0161echno m\u00e1 sv\u016fj postup a je upraveno ob\u010dansk\u00fdm z\u00e1kon\u00edkem, prost\u011b k t\u011bmto situac\u00edm doch\u00e1z\u00ed a ne v\u017edy jsme spokojeni s t\u00edm, co si koup\u00edme. Jak tedy postupovat, aby […]","datePublished":"2019-06-12","dateModified":"2023-05-07","author":{"@type":"Person","@id":"https:\/\/www.artpap.cz\/author\/#Person","name":"","url":"https:\/\/www.artpap.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/9bd672608a9ea50cfcb35956b7f63dacf48dece49eb907e6bdd72bedd9991f24?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9bd672608a9ea50cfcb35956b7f63dacf48dece49eb907e6bdd72bedd9991f24?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"artpap.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.artpap.cz\/wp-content\/uploads\/img_a347984_w2907_t1562492208.jpg","url":"https:\/\/www.artpap.cz\/wp-content\/uploads\/img_a347984_w2907_t1562492208.jpg","height":0,"width":0},"url":"https:\/\/www.artpap.cz\/vraceni-zbozi-s-komplikacemi\/","about":["Zbo\u017e\u00ed"],"wordCount":441,"articleBody":"Objednali jste si n\u011bjak\u00fd produkt p\u0159es internet a zjistili jste, \u017ee neodpov\u00edd\u00e1 tomu, co jste o\u010dek\u00e1vali nebo se vyskytl jin\u00fd probl\u00e9m, nap\u0159\u00edklad kvalita, nefunk\u010dnost apod.? 
 
 V\u0161echno m\u00e1 sv\u016fj postup a je upraveno ob\u010dansk\u00fdm z\u00e1kon\u00edkem, prost\u011b k t\u011bmto situac\u00edm doch\u00e1z\u00ed a ne v\u017edy jsme spokojeni s t\u00edm, co si koup\u00edme. Jak tedy postupovat, aby v\u0161e bylo vy\u0159e\u0161eno v n\u00e1\u0161 prosp\u011bch?
 
 Lh\u016fta k vr\u00e1cen\u00ed zbo\u017e\u00ed je pevn\u011b d\u00e1na, nem\u011bli byste j\u00ed tedy p\u0159es\u00e1hnout, pokud by k tomu do\u0161lo, je to ve v\u00e1\u0161 neprosp\u011bch. Jako prvn\u00ed v\u011bc v\u00e1s tedy \u010dek\u00e1 odstoupen\u00ed od kupn\u00ed smlouvy a s t\u00edm spojen\u00e9 vypln\u011bn\u00ed reklama\u010dn\u00edho listu \u010di p\u0159\u00edslu\u0161n\u00e9ho odd\u00edlu, kter\u00e9 b\u00fdv\u00e1 sou\u010d\u00e1st\u00ed faktury nebo je zasl\u00e1n do emailu pr\u00e1v\u011b pro p\u0159\u00edpad vr\u00e1cen\u00ed zbo\u017e\u00ed, uv\u00e9st tam lze d\u016fvod vr\u00e1cen\u00ed. Dan\u00fd produkt pe\u010dliv\u011b zabalte a za\u0161lete \u010ceskou po\u0161tou nebo jinou p\u0159epravn\u00ed spole\u010dnost\u00ed zp\u011bt na adresu, kterou odes\u00edlatel, tedy prodejce, uvedl jako doru\u010dovac\u00ed. A\u017e do t\u00e9to chv\u00edle by m\u011blo v\u0161e prob\u011bhnout hladce a je to jen ve va\u0161ich rukou. Lh\u016fta dvou t\u00fddn\u016f je ur\u010dena pro mo\u017enost odstoupen\u00ed od kupn\u00ed smlouvy, i kdy\u017e j\u00ed dodr\u017e\u00edte a i v\u0161e ostatn\u00ed s t\u00edm spojen\u00e9, m\u016f\u017ee nastat situace, kdy si prodejce z n\u011bjak\u00e9ho d\u016fvodu vr\u00e1cen\u00e9 zbo\u017e\u00ed nep\u0159evezme. 
 
 Pokud k n\u011b\u010demu takov\u00e9mu dojde bez ud\u00e1n\u00ed d\u016fvodu ze strany prodejce, minim\u00e1ln\u011b je slu\u0161nost kupuj\u00edc\u00edho upozornit, \u017ee se vyskytly neo\u010dek\u00e1van\u00e9 p\u0159ek\u00e1\u017eky, kter\u00e9 br\u00e1nily dodr\u017een\u00ed lh\u016fty pro vr\u00e1cen\u00ed pen\u011bz. Kdy\u017e tom tak nen\u00ed, nezb\u00fdv\u00e1, ne\u017e abyste prodejce sami oslovili a po\u017e\u00e1dali o danou \u010d\u00e1stku, kopie v\u0161ech doklad\u016f, kter\u00e9 jste p\u0159edt\u00edm odeslali se zbo\u017e\u00edm, byste m\u011bli m\u00edt v kopi\u00edch u sebe pr\u00e1v\u011b pro tento p\u0159\u00edpad.
 
 Jestli\u017ee va\u0161e upozorn\u011bn\u00ed bude bez odezvy, nezb\u00fdv\u00e1 ne\u017e se obr\u00e1tit na \u010cOI, p\u0159\u00edp. v\u0161e \u0159e\u0161it prost\u0159ednictv\u00edm soudu v ob\u010danskopr\u00e1vn\u00edm \u0159\u00edzen\u00ed. Cesta je to dlouh\u00e1, nav\u00edc v\u00e1m zabere spoustu \u010dasu a bude i n\u011bco st\u00e1t, obzvl\u00e1\u0161t\u011b pokud po\u017e\u00e1d\u00e1te o pomoc pr\u00e1vn\u00edka. Ani pot\u00e9 ale nebudete m\u00edt zaru\u010deno, \u017ee se k v\u00e1m pen\u00edze dostanou. 
 
  
                                                                                                                                                                                                                                                                                                                                                                                         4.4\/5 - (10 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Vr\u00e1cen\u00ed zbo\u017e\u00ed s komplikacemi","item":"https:\/\/www.artpap.cz\/vraceni-zbozi-s-komplikacemi\/#breadcrumbitem"}]}]